Returns & Exchanges
At Margaux, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, we offer a seamless 30-day return and exchange window for all unworn items in their original packaging.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original box with all tags attached and include the printed return authorization slip inside.
Attach Shipping Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing